New AT&T  High Speed Internet Online Order Form - Residential
Please answer all of the following questions. We will use this information only to process your order and contact you regarding your order status. All fields required unless otherwise noted. Missing or incorrect information may delay your order. Monthly billing will be on your AT&T monthly telephone bill. By filling out this form and submitting your information, we will check availability of the number provided.  If your line qualifies for AT&T  High Speed Internet, your order will be submitted to AT&T and a confirmation email will be sent to the email address provided. The highest speed package available will be ordered if Express, Pro or Elite Package is chosen but not available.
 

STEP ONE:  Choose your package and term

New Residential DSL Customers in AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, WI
  • $49.99 equipment rebate with Pro and Elite orders on purchase of standard modem when you order online
  • $79.99 equipment rebate with Pro and Elite orders on purchase of Wireless Gateway when you order online
  • $100 Cash Back on Pro and Elite with qualifying long distance**

  

Upgrades and Renewals, click here   Other AT&T residential customers, click here   AT&T Business Customers, click here

    Residential Packages  - Pricing is for new customers with AT&T local phone service


STEP TWO:  Provide your account information

Note: If you are not an existing AT&T land line telephone service customer in AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, WI, we cannot place your order for AT&T  High Speed Internet through this form. 

Click here to sign up for new AT&T local phone and DSL.
 

Account Information - All fields required unless otherwise noted

Contact Name - First and Last
AT&T Land Line Phone Number
If you do NOT have AT&T local phone service, click here to order new phone and DSL
 
Example:  555-555-5555
Please note: If you have more than one telephone line, we recommend that AT&T  High Speed Internet be installed on your primary telephone line.
Service address
City
State
Zip Code 
What email address would you like us to contact you with regarding your order status?

Confirm Email

 
Daytime Phone Number
 

Authorize Your Order

It will be necessary for AT&T to access your telephone service and usage records to process your order. Federal regulations require the AT&T family of companies to receive your permission in order to share your telephone account information with other AT&T family of companies involved in processing this order. Your decision on whether to allow us to use these records will not affect the service you currently receive. 

Click this box to indicate your approval
You must agree to the statement above to continue with your order.

To expedite your order, and for your protection, please enter the last four digits of the Social Security Number belonging to the person whose name appears on the local phone service bill.

Billing Telephone Number  

 

Computer Requirements


Minimum computer requirements
:

PC:  Pentium®-class processor, 266 MHz or faster; CD-ROM or DVD drive; 64MB of RAM (128MB recommended); 125 mb disk space, Windows 2000 and up.

Mac: PowerPC processor (G3|G4|iMac); CD-ROM or DVD drive; 100 MB of free disk space; 64MB of RAM (128MB recommended)

 

STEP THREE:  Choose your equipment

Modem Equipment Packages


An equipment purchase is required for every new customer DSL order. AT&T provides two affordable options during the online purchase process: a standard DSL modem for $49.99, or an AT&T Wireless Gateway (wireless router with built-in modem) for $79.99. Applicable taxes and a shipping and handling fee for the equipment also apply.

Special Offer - By ordering Pro or Elite DSL online, you are eligible to receive a mail-in rebate toward your equipment purchase. Pro or Elite orders will receive a $49.99 mail-in rebate toward the purchase of a Modem or a $79.99 mail-in rebate toward a Wireless Gateway. Rebate details will be sent to you after your order is complete. Please select an equipment option below.

Please select one.      

AT&T Wireless Gateway - $79.99   Get the most out of your high-speed Internet connection with our AT&T Wireless Gateway - a router with a built-in modem. It's an affordable, all-in-one wireless networking solution allowing you to connect one or multiple desktop computers and/or laptops via a wired or wireless connection. (Price shown is before mail-in rebate. Taxes extra. Rebate details will be sent to you after your order is complete. Taxes and $12.95 Shipping/Handling charges apply.)

High-Speed Modem - $49.99  Secure, reliable modem for high-speed Internet connectivity. (Price shown is before mail-in rebate. Taxes extra. Rebate details will be sent to you after your order is complete. Taxes and $12.95 Shipping/Handling charges apply)

Applicable charges will be billed to your telephone bill associated with your AT&T  DSL telephone number. Modem and self-installation kit will be sent by UPS to your service address.  Equipment and activation in 7 to 10 business days from order date. AT&T will contact you to confirm the activation date. If the date selected becomes unavailable, AT&T will assign you the next available date and notify you of the change. If you are not satisfied with the date, you may contact AT&T to reschedule.

Comments
Special Instructions
(Optional)
 

STEP FOUR:  Finalize your order

Finalize Order

By submitting this form, I acknowledge that I have read and agree to the terms below, and authorize ATTsignup.com to check availability and place my order for AT&T High Speed Internet, if currently available for the phone number provided.

After you submit, if you have made a mistake, click on "back" on your browser to return to this page.
Providing incorrect information during the ordering process can interrupt the setup of service. Remember to read carefully and fill out your information as completely as possible.

If your location qualifies for AT&T High Speed Internet, you will receive a confirmation email from AT&T detailing your order usually within 24 hours. We will continue to check availability for your number daily for up to 7 days. If your location does not qualify for AT&T High Speed Internet, we may provide information about other high-speed providers available for your location.

If you now have DSL from another provider installed on your phone line, your order cannot be processed until the DSL from the other provider is cancelled and cleared from your line.

IMPORTANT NOTICE: The installation materials provided through the self-installation kit or by the service technician will contain the Terms of Service for AT&T High Speed Internet. You should review these Terms of Service before installation by visiting att.yahoo.com/terms. During the installation process, you will need to accept these Terms of Service in order to use AT&T High Speed Internet and continue with installation. If you decline to accept the Terms of Service, you will need to call 1-877-722-3755 to cancel the service within 30 days after service activation to avoid service charges and installation fees.

Once your AT&T High Speed Internet is activated, you should keep your modem/router on for 10 consecutive days while AT&T Internet Services attempts to optimize your AT&T High Speed Internet in order to provide the best practicable access speed within your speed range.

*AT&T  HIGH SPEED INTERNET:

HIGH-SPEED INTERNET WITH VOICE SERVICE - NEW ORDERS
DYNAMIC IP (POPULAR) PLANS:

New residential AT&T  High Speed Internet customers only. Purchase of local service from the applicable AT&T incumbent local exchange carrier required. This is a limited time offer and is only available for AT&T  High Speed Internet. Static IP products not included. Speed references based on maximum downstream DSL synch rates and may vary. $150-$200 additional charge will apply if technician install is required or desired.

AT&T  HIGH SPEED INTERNET:

SERVICE REQUIRES: DSL modem/gateway/router and qualifying local service from AT&T at time of online order. OTHER CHARGES: A shipping and handling fee applies for the customer self-install kit. Price varies depending upon shipment method. Taxes and additional fees extra. OTHER TERMS: Actual speeds based on DSL synch rate, may vary, and are not guaranteed. Many factors affect speed. Service and speed not available in all areas.

**$100 Cash Back Offer: Offer ends 09/20/08. Purchase of AT&T High Speed Internet Pro or Elite speed. Requires AT&T local and long distance service. Must be new customer to qualifying service(s). Redemption details mailed to customer. Cash back redemption requires customer to retain qualifying service(s) a minimum of 30 days and at time processing of reward is completed. Check will be sent within 4–6 weeks following redemption of reward to eligible customers. Cash-back offer may not be combined with other AT&T promotional offers on the same services. Offer may be modified or discontinued at any time.

Free Gateway or Modem Rebate Offer: Online orders only. Offer ends 09/20/08. New customers who purchase Pro (3.0 Mbps) or Elite (6.0 Mbps). Mail-in equipment rebate offer is valid in the following states: AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, and WI. Rebate must be postmarked within 90 days of AT&T High Speed Internet service activation. Charge for Modem ($49.99) or Gateway ($79.99) will appear on first bill. Limitations apply. Rebate details mailed to customer. Applicable taxes and fees based on full price of all products and services. Rebate does not include taxes or additional fees. Service must be active for 30 days to be eligible, and account must be current. Check mailed 4–6 weeks after redemption information is provided to AT&T. AT&T may provide refurbished modem or gateway. Other Charges: A shipping and handling fee applies for the customer self-install kit. Price varies depending upon shipment method.

Free AT&T Wi-Fi Offer: 802.11 b/g enabled device required for AT&T Wi-Fi access. Service not available in all areas. Other restrictions apply. Visit www.attwifi.com for additional details and locations.

$10.00 per month Basic DSL for Qualifying Customers: Residential AT&T  High Speed Internet customers only. Basic speed ($10.00 per month) available for new customers only. New customer is defined as not having AT&T  High Speed Internet or BellSouth High Speed Internet in the past 12 months. Purchase of local service from the applicable AT&T incumbent local exchange carrier required. This is a limited time offer and is only available for AT&T High Speed Internet. Static IP products not included. Speed references based on maximum downstream DSL synch rates and may vary. $150-$200 additional charge will apply if technician install is required or desired. Billing begins on the date service is provisioned by AT&T, even if customer has not yet registered. Service not available in all areas. Subject to change without notice. Maximum speed achieved depends on customer location. Acceptance of Terms of Service required. Taxes and additional fees extra. Other restrictions, including credit restrictions and qualification, apply. Price expires on 12/29/09.

AT&T Recommended Configurations
Below are the recommended PC hardware configurations for the best overall AT&T  High Speed Internet or AT&T  Dial experience. AT&T currently offers support on the following operating systems only.

Note: There may be feature and functional differences between Microsoft Windows and Apple Macintosh operating systems.

 
Microsoft Windows Operating Systems
 
 Microsoft Windows 2000™ and Microsoft Windows XP™
32-bit OS
Microsoft Windows Vista™
32-bit OS
ProcessorPentium-class processor,
266 MHz or higher
Included with OS requirements
CD-ROM MediaCD-ROM DriveIncluded with OS requirements
Disk Space125MB of free disk spaceIncluded with OS requirements
Memory64 MB of RAM (128 MB recommended)1 GB of RAM (recommended)
Video Display AdapterStandard VGA/SVGAIncluded with OS requirements
AudioAudio output capabilityIncluded with OS requirements
 
Apple Macintosh Operating Systems
 
 Mac OS X™ v10.3 Panther OSMac OS X™ v10.4 Tiger and above OS
ProcessorPowerPC (G3, G4, G5)Included with OS requirements
CD-ROM MediaCD-ROM or DVD driveIncluded with OS requirements
Disk Space100 MB of free disk spaceIncluded with OS requirements
Memory64 MB of RAM (128 MB recommended)1 GB of RAM (recommended)
Video Display AdapterStandardIncluded with OS requirements
AudioAudio output capabilityIncluded with OS requirements
 

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