HIGH-SPEED INTERNET WITH VOICE SERVICE - UPGRADE AND RENEWAL ORDERS

Please answer all of the following questions. We will use this information only to process your order and contact you regarding your order status. All fields required unless otherwise noted. Missing or incorrect information may delay your order. Monthly billing will be on your AT&T monthly telephone bill.

By filling out this form and submitting your information, we will check availability of the number provided.  If your line qualifies for AT&T High Speed Internet upgrade or renewal, your order will be submitted to AT&T and a confirmation email will be sent to the email address provided. The highest speed package will be ordered if Pro or Elite Package is chosen but not available.

Get More Speed. Experience what you can do with a faster connection.

Why Upgrade Now?

  • Downstream speeds up to 100x faster than dial-up
  • Enhance your Disney Connection and ESPN.com viewing*
  • FREE Wi-Fi access at over 17,000 hot spots nationwide
    for Express, Pro, and Elite plans**
  • There's no term commitment required on any speed!
  • Plus, receive $20 Cash Back. See offer details.***

IMPORTANT! In some instances, AT&T may be unable to provide the requested increased speed to your line. By selecting to submit your order, you understand and agree that if, for any reason, we are unable to provide the increased speed, we will not switch your plan and your service will continue on your current plan, at the rate for that plan on a month-to-month basis.

Renewals will be at your current speed.
Basic DSL is not renewable online.

  STEP ONE:  Choose your package and term

If you are not an existing AT&T High Speed Internet/DSL customer, click here to order new high speed internet service.  This form is for upgrades and renewals of AT&T High Speed Internet/DSL only.

 

 

 

*You cannot downgrade your service on this form. If you choose to upgrade to a speed lower than your current speed, your order will be processed as a renewal at your current speed on a month-to-month basis. AT&T phone service required to process your upgrade or renewal.

    Residential Packages  - Pricing below is for residential customers.

Express DSL
$25 per month

Fast - Up to 25x faster than dial-up!		Pro DSL
$30 per month

Faster - Up to 50x faster than dial-up!		Elite DSL
$35 per month

Fastest - Up to 100x faster than dial-up!

 

STEP TWO:  Provide your account information

Account Information

Contact Name - First and Last
AT&T Phone Number
Example:  555-555-5555
Service address
City
State
Zip Code
What email address would you like us to contact you with regarding your order status?
Confirm Email

 
Daytime Phone Number
 

Authorize Your Order

It will be necessary for AT&T to access your telephone service and usage records to process your order. Federal regulations require the AT&T family of companies to receive your permission in order to share your telephone account information with other AT&T family of companies involved in processing this order. Your decision on whether to allow us to use these records will not affect the service you currently receive. 

Click this box to indicate your approval
You must agree to the statement above to continue with your order.
 

  
Billing Telephone Number  
 

STEP THREE:  Choose your equipment

Modem Equipment Packages


You have the option of keeping your existing equipment or getting one of AT&T High Speed Internet's Networking packages that will allow multiple computers to be connected to AT&T High Speed Internet.

Please select one.      

AT&T Wireless Gateway - $79.99 (Taxes and $12.95 Shipping/Handling charges apply).  With AT&T Wireless Gateway, customers can share one high-speed Internet connection with up to ten high-speed Internet-capable computers or other devices. All users can be online doing different things at the same time and at the same fast speed.

Applicable charges will be billed to your telephone bill associated with your AT&T DSL telephone number. Ethernet adapter (NIC), if needed, is purchased separately.

Modem and self-installation kit will be sent by UPS to your service address.
 

Comments
 

STEP FOUR:  Finalize your order

Finalize Order

By submitting this form, I acknowledge that I have read and agree to the terms below, and authorize ATTsignup, AT&T Affiliate, to check availability and place my order for AT&T High Speed Internet, if currently available for the phone number provided.

After you submit, if you have made a mistake, click on "back" on your browser to return to this page.
Providing incorrect information during the ordering process can interrupt the setup of service. Remember to read carefully and fill out your information as completely as possible.

HIGH-SPEED INTERNET WITH VOICE SERVICE - UPGRADE AND RENEWAL ORDERS

AT&T HIGH SPEED INTERNET ONLINE UPGRADE OR RENEWAL OFFERS:

Service Requires: DSL modem/router and qualifying local service. AT&T High Speed Internet Express is $25.00 per month with no term required; AT&T High Speed Internet Pro is $30.00 per month with no term required; AT&T High Speed Internet Elite is $35.00 per month with no term required. Other Charges: Customers upgrading to a gateway will be billed a one time charge of $79.99. A shipping and handling fee applies for gateway the customer self-install kit. Price varies depending upon shipment method. Taxes and additional fees extra. Other Terms: Actual speeds based on DSL synch rate, may vary, and are not guaranteed. Many factors affect speed. Service and speed not available in all areas. Other conditions may apply. AT&T may modify or cancel offer without notice.

*To access the content on the Disney Enterprises, Inc. Web sites you must be connected through an AT&T High Speed Internet network connection. AT&T reserves the right to remove this access at any time. Not available in GA, TN, FL, AL, NC, KY, MS, LA, SC. Users shall only have access as long as they are subscribers to their ISP. © Disney Enterprises, Inc. All Rights Reserved.

**Free AT&T Wi-Fi Basic for Express, Pro and Elite customers: Requires registered AT&T High Speed Internet membership. Basic subscription is $1.99 per month (excluding CT), AT&T High Speed Internet Express, Pro or Elite customers receive service free. Roaming locations not included, except participating McDonald's® locations. Acceptance of AT&T Wi-Fi Terms and Conditions is required. If your high-speed Internet membership is cancelled, your AT&T Wi-Fi subscription will also be cancelled. Charges will appear on the AT&T Internet Services portion of your telephone bill. Taxes, additional fees and surcharges extra. AT&T Wi-Fi public wireless high-speed Internet access service is provided by AT&T Internet Services. Connections available at AT&T Wi-Fi Hot Spots and partnering locations. An 802.11 b/g enabled device is required for Wi-Fi access. Service not available in all areas. Limited to AT&T Internet Services master account. AT&T Internet Services reserves the right to suspend any connection and is not liable for any lack of security that may result from your use of the service on your device. Other restrictions apply.

***$20 Cash Back Offer: Customer must be an existing AT&T High Speed Internet Basic, Express or Pro subscriber. Only one $20 cash back per customer. Customers who received cash back and/or closer coupon when purchasing new DSL within the last 12 months are eligible for this offer if they upgrade to a higher speed. Offer ends 09/20/08.
 


Your speed upgrade order will be processed in approximately 10 business days, but please leave your modem on and connected for the next 30 days so the network can communicate with your modem to maximize your connection speed.

 

   

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